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Plan for how you will communicate with loved ones after a disaster.

Long-distance phone lines often work before local phone lines, so identify an out-of-state contact and provide this person with the contact information of people you want to keep informed of your situation. Share this information with your family and friends locally.

Avoid making non-urgent phone calls after a disaster – even if phone lines are un-damaged, increased phone traffic can jam phone circuits.

Cordless phones or phone systems require electricity; make sure you have a backup phone that requires no electricity.

Keep coins in your Go-bag. Payphones may work before other phone lines, not many left.

Don’t count on your cell phone - increased traffic on cell phone networks can quickly overload wireless capacity.

Record an outgoing message on your voicemail so that callers can be re-assured of your safety status.

Learn how to use text messaging. It uses a different part of the cell phone network and it might be possible to send and receive text messages when voice channels for mobile phones and land lines are jammed.

After an earthquake, check all your telephones to be sure they have not shaken off the hook and are tying up a line.


PHONE & INTERNET
Your phone may
not work during a 
disaster or state 
of Emergency